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  Wolverhampton City Advice & Support
Customer Services

If the idea of returning to education is off-putting, the College has a dedicated team of people who are there to help you. The award-winning advice and guidance team can guide you through the courses on offer and make sure that you enrol on the right one.

The team are there to advise you on all aspects of going to College including money, benefits and welfare issues.

Advice Centres can be found at the Wellington Road, Paget Road and Metro One campuses.

Opening times (term time only):

Monday to Thursday 8.30am – 7pm
Friday 10am – 4.30pm
Saturday 9am – 12 noon (Metro One and Paget Road only)

You can make a one-to-one confidential appointment to discuss your needs at anytime. The team are there for you throughout your time at the college to offer practical, impartial information, advice and support on education, training and career change opportunities.

Learner Support Fund

There is a Learner Support Fund to help with expenses related to coming to college such as fees, equipment, exams, travel and childcare costs on all courses. The fund is cash limited and subject to eligibility criteria.

You can also apply for student loans for higher education programmes, development loans and trust bursaries. For more information contact College Direct on 01902 836000 or call in at one of the Customer Service Offices.

Learning Support

City of Wolverhampton College sees support as being part of everyone's learning programme. The college believes that everyone should be able to gain access to the college and have the opportunity to learn effectively to the best of their ability, to enable them to complete a qualification.

Learning Support works with Customer Services, Learning Resource Centres and curriculum areas to co-ordinate a range of support aimed at ensuring disabled students can achieve their potential at the college.

There are 10 members of permanent staff within the service in addition to learning support workers and interpreters for deaf students. There is also a variety of technical help available including JAWS and other specialist software and adaptive technology to develop literacy, numeracy, language and study skills.

The college’s Disability Statement gives more information about our provision for people with disabilities and/or medical conditions. Copies are available from the Advice Centres or by contacting College Direct on 01902 836000.

Pre-vocational studies

The pre-vocational studies team develop courses to meet the needs and aspirations of students who have additional needs. These courses are designed to promote the skills and abilities of students and to recognise their achievements. The courses offer tutorial support, promote communication skills, and provide access to a range of learning activities including art, independent living skills, drame, music, IT, vocational options and key skills.
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